Privacy policy

The short version

• You can use RYZE without an account. As a guest, your plan and logs stay on your phone.
• Progress photos never leave your phone. They are encrypted on the device and are never uploaded to us.
• Health Connect and Apple Health are off until you allow them. RYZE reads only steps, active calories, exercise minutes, sleep, heart rate and weight, and uses them on your phone to fill your rings and track progress.
• Analytics are off until you say yes. No ads, no ad SDKs, no tracking across apps or websites.
• AI features ask first. When you ask for an AI plan or a meal-photo estimate, the needed data is sent to our AI provider to produce the result.
• We never sell your data.
• You can delete your account in the app or on our delete-your-account page.

1. Who we are

RYZE (“RYZE”, “we”, “us”) provides the RYZE app and this website and is responsible for the personal data described here. For any privacy question or request, email hi@vibe-platforms.com. We answer in Arabic or English.

2. What we collect and when

What RYZE handles depends on the features you use. Much of it never leaves your phone.

We do not collect your location, contacts, messages, call logs, browsing history or payment details. There are no payments in RYZE.

3. Health Connect and Apple Health

If you allow it, RYZE reads these types and nothing else: steps, active calories burned, exercise sessions (minutes), sleep, heart rate and weight. Each one fills a feature you can see: the rings on Today and Progress, your active-minutes ring and calendar, the sleep ring and readiness, and the 7-day average weight on your profile.

• These readings are processed on your phone. We do not sell them, use them for advertising, or use them to decide credit, insurance or employment.
• We do not share them with third parties, except as needed to provide the feature you asked for, or where the law requires it.
• RYZE does not write data to Health Connect. On iPhone, RYZE writes to Apple Health only when you choose to save a workout there.
• You can turn any permission off at any time in Health Connect or in the Health app. RYZE keeps working without them.

RYZE’s use of information received from Health Connect follows the Health Connect Permissions policy, including its Limited Use requirements. Data received from Apple HealthKit is used only to provide RYZE’s health and fitness features and is not used for advertising or sold.

4. AI features

Some features use artificial intelligence: your training and food plans after the assessment, meal-photo estimates, meal swaps, “Tell RYZE” requests and the family-feast (عزومة) plate.

• What is sent: only what the feature needs. For a plan, your assessment answers (such as goal, body measurements, training history, weak spots and injuries, and food preferences). For a meal estimate, the meal photo. For a swap or a “Tell RYZE” request, the request and the meal or plan it concerns.
• Who processes it: our servers, and our AI provider, Anthropic, which processes the data on our behalf to return the result. It is not used to train their models.
• When: only after you agree in the app, and only when you use one of these features. Without consent or without internet, RYZE uses template plans instead.
• The results are estimates. You review, edit or approve every plan, and every estimate is shown as a range. They are not medical advice.

5. How we use data, and our legal grounds

• To provide RYZE (your plans, logging, sync, reminders, celebrations): to deliver the service you asked for.
• Health data, AI processing and analytics: your explicit consent, which you can withdraw at any time in Settings.
• Security, fraud prevention and crash fixing: our legitimate interest in keeping RYZE safe and working, balanced against your rights.
• Legal obligations: where the law requires us to keep or disclose data.

We don’t use your data for advertising, we don’t build advertising profiles, and we don’t make decisions about you that have legal or similarly significant effects based only on automated processing.

6. Who we share data with

We do not sell personal data, and we do not share it with advertisers or data brokers. We use a small number of service providers that process data for us, under contracts that limit them to doing so:

• Hosting: the servers that run RYZE’s account, sync, feedback and analytics services.
• Anthropic: AI processing for plans, meal estimates and food requests (see section 4).
• Sentry: crash and error reports.
• Cloudinary: delivers the food and exercise library media (photos and videos). It does not receive your personal data from the app’s content.
• Google and Apple: only if you choose to sign in with them, and as the operators of Health Connect, Apple Health and the app stores.

We may also disclose data if the law requires it, to protect people’s safety, or as part of a merger or acquisition, in which case this policy continues to protect your data.

7. Where data is processed

Some of our service providers may process data outside Egypt. When that happens, we transfer data only as permitted by Egypt’s Personal Data Protection Law (Law No. 151 of 2020) and with safeguards that keep a level of protection at least equal to what that law requires.

8. How we protect data

• All connections between the app and our servers use HTTPS (TLS).
• Progress photos are encrypted on your phone and stay blurred until you unlock them with your fingerprint or face.
• Access to our systems is limited to people who need it to run RYZE.

No system is perfectly secure. If a breach affects your personal data, we will notify you and the authorities as the law requires.

9. How long we keep data

• On your phone: until you delete it, erase local data in Settings, or uninstall the app.
• Account and synced data: for as long as you have an account. When you delete your account, we delete it within 30 days of verifying the request (see delete your account).
• Meal photos sent for an estimate and AI requests: used only to produce the result and not kept longer than needed to deliver and support the feature.
• Analytics and crash reports: kept for a limited period, then deleted or made anonymous.
• Exceptions: we may keep limited records longer where needed for security, fraud prevention, resolving disputes, or because the law requires it.

10. Your rights and choices

Under Egypt’s Personal Data Protection Law (Law No. 151 of 2020), and other laws that may apply to you, you have the right to:

• know what personal data we hold about you and get a copy of it;
• correct or complete inaccurate data;
• delete your data and your account;
• withdraw your consent at any time (this does not affect processing done before);
• object to or restrict certain processing;
• be told about a breach that affects your data.

In the app you can: change or revoke Health Connect / Apple Health permissions, turn analytics on or off, export your data, erase local data, and delete your account (You → Profile → Settings → Privacy). For anything else, email hi@vibe-platforms.com. We may need to confirm it’s you before we act, and we will respond within the time the law requires. If you are not satisfied, you can complain to Egypt’s Personal Data Protection Center.

11. Age

RYZE is for adults aged 18 and over. It is not directed at children, and we do not knowingly collect personal data from anyone under 18. If you believe a child has given us data, email hi@vibe-platforms.com and we will delete it.

12. Not medical advice

RYZE is a fitness and lifestyle app, not a medical device. Health readings are not used to diagnose anything. Numbers, plans and estimates are approximate. If you have a health condition, talk to your doctor before starting a new program.

13. This website

• This website uses no cookies, no analytics and no trackers, and loads no third-party scripts or fonts.
• It remembers your light/dark theme choice in your browser’s local storage. That value never leaves your device.
• Our hosting provider (Vercel) processes technical request data, such as IP address and browser type, to deliver the site and protect it from abuse.
• The account-deletion request form only opens your own email app with a pre-filled message. The page itself sends nothing.

14. Changes to this policy

When we change this policy we update the date at the top. If a change is significant, we tell you in the app before it takes effect and, where the law requires it, ask for your consent again.

15. Contact

Privacy questions, requests and complaints: hi@vibe-platforms.com. You can also write to us from inside the app: You → Profile → Us and you → Tell us what you think.