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Delete your account

You can delete your RYZE account and data at any time, in the app or right here, even if you already removed the app.

1. In the app (fastest)

  1. Open RYZE and sign in.
  2. Go to You → Profile → Settings → Privacy.
  3. Tap “Delete account” and confirm.

The app wipes the data on your phone, sends an authenticated deletion request to our servers, and shows you a receipt.

2. On the web

Removed the app or can’t sign in? Send your request here. The form opens your email app with a ready message to hi@vibe-platforms.com.

For example: I signed up with Google or Apple.

Send it from the same email address as your RYZE account so we can confirm it’s you. If you can’t, say so in the message and we’ll tell you how to verify.

Using RYZE as a guest? There is no account to delete: all your data is on your phone. Erase it in Settings → Privacy → Erase local data, or uninstall the app.

What gets deleted

  • Your account: name, email and account ID.
  • Your profile and assessment answers.
  • Everything that was synced: workouts, meals, water, weight, measurements, achievements and plans.
  • Feedback and requests linked to your account, and your AI request history.
  • Analytics data linked to your account.

Check-in photos were never on our servers: they are wiped from your phone when you delete your account in the app or uninstall it.

How long it takes

We complete the deletion within 30 days of verifying your request and email you when it’s done. That window is the grace period: if you change your mind before deletion is complete, reply to our email and we’ll cancel it. Once it’s complete, deletion is permanent and nothing can be restored. Backups are cleared on their normal cycle.

What may be kept

  • Limited records needed for security, fraud prevention or resolving a dispute, or because the law requires it, and only for as long as needed.
  • Aggregated statistics that don’t identify anyone.
  • Crash reports that aren’t linked to you.

What we can’t delete for you

Your data in Health Connect, Apple Health, your Google or Apple account, or your wearable. It is held by those services; delete it with them directly.

Want to delete only some data?

Without deleting your account, you can revoke Health Connect or Apple Health permissions, turn analytics off, delete individual logs, or erase local data in Settings → Privacy. Or email hi@vibe-platforms.com.

More detail in the privacy policy.